Monday, July 6, 2009

when is enough enough?


I AM NOT IMPECCABLY DESIGNED.AND WE ARE NOT IN A PERFECTLY MOLDED WORLD EITHER.


so,tell how was the last five days?yeah,yeah.kinda new.due to sickness i was not able to atleast check out my online buds namely:multiply,friendster,facebook,my yahoomail,imeem,youtube,and oh!how could i forget you,my blogsite and to complete the band,here goes articleincome and plurk!wheew!what else do you have?keep this counting!haha!what's new?what do you want to hear?duh!same old stories...poor site.

auto zero from my call audit and the "bullshit thing" started to ruin my last week as early as Wednesday night.pity me.

my call was about to end when Ms. *** from the quality assurance team tapped me at my back and advised me to go on aux right after for some coaching with regards to my audit.agigated me,i left our bay after the last caller hung up without having the account documented yet.i always knew it,there might be something wrong.something stupid that you have done during the call,that's pretty normal,it just so happened that among the hundred calls i hadled,a bad call was audited.i repeat,it was really a BAD CALL.why?then tell me what would sum up by adding these elements: upset customer_poor line connection_irritated care advocate_roundabout for seven minutes_noise pollution_and failed to follow escalation procedure?what's most likely to happen?the call is indeed a bad one.good thing?i knew my fault.the call was seven minutes.seven minutes of having roundabout.seven minutes of explaining the timeframe to a customer who found it very hard to comprehend.seven minutes of the customer insisting her side in the same manner that i have done.tell me then,when is enough enough for that call?still,it's indeed my bad.i'm aware.i know.

i was conversing with my immediate supervisor regarding that event when he suddenly threw distressing words.something which i found very much difficult to swallow.not that i'm too much sensitive,just try to be on the receiving end.i do my work on the the level that i know i should,not that much,not that less.i take jokes but realistically,i have my limits.that's given.i was waiting for him to recant.but he never did.so,when is enough enough again?...SIGH...at the end of the day,i was told that i just misheard that.i may be stupid but not all the time.BUT IF THAT HAPPENS TO BE THE CASE,BE IT.thanks for the respect.that's LIKEWISE.anyway,it's a petty thing.business as usual.

I REPEAT.i am not impeccably designed.and we are not living in a perfectly develop world either.shit happens.everyone knows it does.

I went home not feeling well.that night was so long plus the longer travel time i had due to Pasig feast that most of the main roads were closed and i have to take a different route,much time_more hassle way.an hour and a half after,i am finally home,feeling something unexplainable.i wont enumerate what i have felt.but believe me,the feeling was awful.i immediately informed my "sup" that i might be absent if the awful feeling will continue.how predictable.he put the blame to a tiff that we had that night.i honestly don't know if i'll get disappointed to myself or to him for having that idea in mind.disappointed on myself in a way that,have i committed a single thing that made him think i am not professional when it comes to work?am i still that childlike in deed?on the other hand,disappointed to him for being so narrow minded,i just found him that way,that time.i just hated it.people get tired and unfortunately get sick.INEVITABLE,right?so,when is enough enough for this?


our team reigned the floor for some months before.no one was able to beat us.we have done what we need to do.i personally did that out of respect and for the team's goal too.we had a good perfomance due to team effort.we accomplished what we have to accomplished.i know it was impressive.but things change.and the sad thing about that,when you committed a single mistake,all the good things that you have done and contributed will vanish all of a sudden.it will.it's like good, good, good then one bad your down.that's the sad thing.i guess this is when,ENOUGH will be ENOUGH.


i don't know.i am not used to closing windows.truly,what comes next is always unseen and unknown.i am just annoyed on how things are getting now.i'm pissed but still trying to overcome...


1 comment:

  1. hahaha bad day......Nice blogs!!! ill red all of them If I had extra time ...thanks for dropping in to my page!!!

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